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Central London - Home of your holistic Chiropractor and Posture Specialist

Privacy Policy

Harvey Young Advanced Holistic Therapy Privacy Policy 

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.harveyyoungaht.com or our practices, and the measures we take to keep it safe.

 

Information We Collect and How We Use Information

We collect the following personal information from you on the Harvey Young Advanced Holistic Therapy website contact forms.

 

  • First and Last name

  • Email address

  • Phone number

 

By entering those information, you are providing personal information that will be used by Harvey Young Advanced Holistic Therapy for the sole purpose of scheduling your appointment or returning your contact request.

 

If you choose to be a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics.

To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender), but it is not required. You can unsubscribe from the newsletters or any of our emails by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

 

Passive Information We Collect

Like many other websites, we also automatically collect and log other non-identifying information when you interact with the Harvey Young Advanced Holistic Therapy website:

 

Device Data: We collect data from the device and application you use to access the Harvey Young Advanced Holistic Therapy website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps.

 

Usage Data: We collect usage data that may include which Harvey Young Advanced Holistic Therapy webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by Harvey Young Advanced Holistic Therapy collect information about who opened those emails and clicked on links in them. We do this to measure the performance of the Harvey Young Advanced Holistic Therapy email messaging and to monitor and improve email deliverability and open rates.

 

How Information Is Shared

Except as outlined in this Privacy Policy or as specifically agreed to by you, Harvey Young Advanced Holistic Therapy will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties:

 

(i) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.

 

(ii) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.

 

Your Rights To Access and Control Your Personal Data

You may ask us at any time for information about any personal data we hold about you or ask us to correct or delete that information. We will complete this request within 30 days of the initial request for information being received. If you need further assistance regarding your rights, please contact our office, and we will consider your request in accordance with applicable laws.

 

To the extent required under applicable law, and subject to our rights to limit or deny access/disclosure under applicable law, you have the following rights in your Personal Data. You may exercise your rights by contacting us at the address below.

 

Access: You may receive a list of your Personal Data that we process to the extent required and permitted by law.

 

Rectification: You may correct any Personal Data that we hold about you to the extent required and permitted by law.

 

Deletion: To the extent required by applicable law, you may request that we delete your Personal Data from our database.

 

Complaint: You have the right to contact or file a complaint with state authorities (Attorney General) or supervisory authorities about our mishandling of Personal Data. To do so, please contact your local data protection or consumer protection authority.

 

UK & European resident: If you are a UK/ European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a UK/ European resident we note that we are processing your information to fulfil services we might have with you (for example if you make an appointment request through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Australia, Canada and the United States.

 

Data Retention

We keep the information we have about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, for historical research and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.

 

Analytics and Advertising Services Provided by Others

In addition, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google’s servers. Google will use this information to evaluate your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. 

 

 

 

  • If you have not opted out of Google Analytics in our 'Cookies Consent' popup, some limited data will be sent to Google Analytics to help us understand who is visiting our website, when they are, and where they are coming from.

 

We use this information to conduct research and analysis to better understand how visitors are using the Harvey Young Advanced Holistic Therapy website so that we can improve our website experience. From time to time, Harvey Young Advanced Holistic Therapy or its operations contractors acting on their behalf, conduct online research to gather feedback about our site through online or email surveys.

 

Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personally Identifiable Information collected through market research will only be used by Harvey Young Advanced Holistic Therapy and its operations contractors and will never be given or sold to a third party.

 

Cookie Policy

We use cookies and other technologies to ensure that everyone who uses the Harvey Young Advanced Holistic Therapy website has the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy. 

 

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised to you.

 

Our Policies for Children

We are committed to protecting the privacy of children. Neither Harvey Young Advanced Holistic Therapy nor any of its services are designed or intended to attract children under the age of 13.

 

Our International Operations

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

Changes

We may update this privacy policy from time to time to reflect, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Your continued use of the Harvey Young Advanced Holistic Therapy site will indicate acceptance of the changes. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.

 

CONTACT US

If you don’t want us to process your data anymore, please contact us at harvey@harveyyoungaht.com. Harvey Young Advanced Holistic Therapy is registered with the Information Commissioner’s Office, registration number ZB249200. 

 

This Privacy Policy does not protect you when you send content, questions or ideas to Harvey Young Advanced Holistic Therapy via email. If you want to keep them private or proprietary, do not send them in an email. We try to answer every email within 48 business hours but are not always able to do so.

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